- About our Gear Guides
- How To Choose Walking Boots
- Choosing The Right Jacket
- Choosing The Right Backpack
- Choosing A Daysack
- Choosing The Right Sleeping Bag
- Choosing The Right Socks
- Choosing Your Gaiters
- Guide To Layering
- Breaking In Your Walking Boots
- The Right Tent
- Choosing Trekking Poles And Walking Sticks
- Ultralight Hiking And Backpacking
- Wilderness Camping In The UK
- Choosing The Right Camping Stove
Our contact details
If you need to get in touch with us, for any reason, you've come to the right place. If you can direct your comments and questions to us in the right way, it helps us deal with your enquiry more efficiently.
Send us an email
If you can, we prefer to be contacted via email. For one thing it works 24 hours a day (unlike us!). We respond to emails very quickly and certainly within 24 hours. Give it a try, you'll be suprised how responsive we are!
Orders
For order related issues, please email us at customer.services@webtogs.com. Please make sure you include your order number, if you have one.
Returns
If you're having problems returning an item, please email us at customer.services@webtogs.com. If you have one, please include your RMA number. You can get this from your account area, here.
Website Issues
If you have any comments about webtogs.co.uk, good or bad, please email them to website@webtogs.co.uk. Thanks!
Your personal data
If you are concerned about the data we hold in our database, or want us to remove your details, please email us at privacy@webtogs.co.uk. For personal data issues we can't take instructions over the phone, as these need to be in writing.
Give us a call
Sometimes, only a phone call gets it done. We can't stand websites that don't clearly display their phone number. So, please feel free to give us a call:
0117 911 3869 (9am to 5pm Mon - Fri, 9am to 12:30pm Sat answer machine out of hours)
I'm not a customer, but I want to talk to you about an amazing...
For press related enquires, please email us at pr@webtogs.co.uk
If you are a brand, with some great gear we've overlooked, please email us at newbrands@webtogs.co.uk
If you are a recruitment consultant please rest assured, we are very happy with our current arrangement, but thanks for the thought!
Our address
Webtogs Ltd, Unit 23B, Kingsmead Business Park, Gillingham, Dorset, SP8 5FB.
Registered in England, number: 05904153
When you checkout your order, however, you will be charged in UK Pounds (£). Your payment card provider will convert the cost of your order from UK Pounds into your local currency for you.
It’s important to realise that the exchange rate your card provider uses may differ from the daily rate we use to show you prices in Euros.


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